Knowledge Base
Legal
Supported Cameras
Trial Downloads
AccuRaw EXR and AccuRaw Monochrome
FAQs
- How do I buy AccuRaw EXR/AccuRaw Monochrome?
- How wide is AccuRaw EXR/AccuRaw Monochrome's processing path?
- Does AccuRaw EXR/AccuRaw Monochrome use the GPU?
- Is AccuRaw Monochrome only for cameras with monochrome sensors?
- I have a modified camera — how should I configure AccuRaw Monochrome?
- Can AccuRaw Monochrome handle Fuji's X-Trans sensor?
- Highlight Recovery
User Manual
pcdMagic
FAQs
- Where can I find more information on Photo CD?
- Is there a completely free way to convert PCD images?
- Is pcdMagic color managed?
- Why are exported JPEG images in the sRGB color space rather than something wider like Adobe RGB?
- Why are the color profiles required - I thought that the PCD scanning process automatically adjusted color?
- Why do I sometimes get better color by manually selecting a color profile?
- Can I use Kodak Color profiles - I've never been able to use them with any other software?
- Is there a difference between the Kodak color profiles and pcdMagic's internal profiles?
- Other image conversion solutions, including most commercial software, blow highlights, get the colors wrong, or only convert at low resolution. What's so difficult about PCD files?
- The color of exported images are wrong/don't match the pcdMagic screen
- I can't open the INFO.PCD file
- Program XXXX won't open an exported DNG file
Troubleshooting
- Windows keeps on telling me that has prevented pcdMagic for Windows from running?
- What's this "drag-and-drop" thing you're talking about?
- When I try to install, I get an error message about missing files?
- When I try to update pcdMagic, I get an error message about 'You cannot start application pcdMagic for Windows from this location because it is already installed from a different location'?
- When I drag and drop files for conversion, I get an error message about file permissions?
- "The application is missing required files" error message when installing
macOS User Manual
Windows User Manual
WinDate Opener for iOS
FAQs
- How do I buy WinDat Opener?
- Will WinDat Opener convert appointments and scheduling information in winmail.dat files?
- Why are there no attachments in the list?
- How can I prevent myself from receiving TNEF files?
- The time stamps on the attachments are out
Troubleshooting
- "Email is not configured." Error message
- "There was a problem opening the file." Error message
- "That was not a TNEF format file." Error message
User Manual - iOS 10 or Earlier
- Quickstart (iOS 10 or earlier)
- Opening a TNEF file
- Selecting files
- Actioning attachments
- Emailing attachments (iOS 10 or earlier)
- Deleting attachments
User Manual - iOS 11 or later
WinDate Opener for macOS
FAQs
- How do I buy WinDat Opener?
- Will WinDat Opener convert appointments and scheduling information in winmail.dat files?
- Why are there no attachments in the list?
- How can I prevent myself from receiving TNEF files?
- I try to open a decoded attachment but nothing happens?
- The time stamps on the attachments are out
Troubleshooting
- "WinDat Opener could not create a temporary directory - may be a permissions problem." Error message
- "WinDat Opener could not open the file - may be a permissions problem." Error message
- "That was not a TNEF format file." Error message
- "WinDat Opener could not obtain path information." Error message
- "WinDat Opener could not resolve the file location." Error message
- "Could not save file." Error message
- "Could not access decoded file in temporary directory." Error message
- When all else fails.....
User Manual